Legal information
Privacy Policy
Your data, the contact form and your rights.
Version dated 4 October 2026.
This notice describes the services currently used by the website. It does not constitute certification of regulatory compliance. The status of INPDP formalities and international transfers remains to be confirmed by RB POWER.
1. Who handles your personal data?
RB POWER, a Tunisian single-member limited liability company registered under RNE identifier 1555405H and represented by its manager Rami Barrani, is responsible for handling enquiries addressed to the firm.
RB POWER — 20, rue Ali Belhouane, 2015 El Kram, Tunis, Tunisia.
2. Information requested and how it is used
The form asks for your name, email address, enquiry topic and message. Your name helps us address you, your email allows us to reply, and the topic and message help us direct your enquiry. These four fields are required to use the form. You can also contact us directly.
Please briefly describe what you need. Do not send identity documents, bank details, sensitive personal data, information about other people or documents covered by a confidentiality agreement. The form does not accept attachments.
This information is used to review your enquiry and respond. It is not sold, and the form does not subscribe you to a marketing list. The website does not create user accounts or make automated decisions on accepting an engagement.
3. Your consent and how to withdraw it
An unchecked box asks you to authorise processing of your enquiry. This consent does not cover marketing or acceptance of an engagement. You may withdraw it by contacting RB POWER, free of charge. Withdrawal may prevent us from continuing the exchange; it does not override any applicable statutory retention duties.
The receipt date, version of the consent text and form language document this consent. Browsing the website alone is not treated as consent to processing a contact enquiry.
4. Recipients and external services
Enquiries are intended for RB POWER and personnel authorised to respond. The form sends the information to RB POWER’s secure relay hosted by Cloudflare, then to Google Apps Script; Google mail services then route it to the firm’s inbox. An enquiry is not automatically circulated to our network of experts.
These services may process data outside Tunisia. Processing countries and locations depend on Google and Cloudflare services and configurations; no exclusive storage or processing in Tunisia is claimed. The status of applicable INPDP formalities remains to be confirmed by RB POWER. Consent to the form does not replace those formalities.
Google and Cloudflare, the website hosting provider, may receive technical data, including your IP address, connection time and browser information. Logs and their retention depend on service configuration. WhatsApp links load that service only when you choose to open it; its own policies then apply.
Antispam verification
The contact page loads Cloudflare Turnstile to detect automated submissions. Cloudflare receives technical signals such as IP address and browser information. RB POWER does not include your name, email or message in the Turnstile verification request. The relay checks the result before passing the enquiry to Google. A failed check can prevent submission; you can use the direct contact link instead. Turnstile pre-clearance is disabled.
Audience measurement and performance
RB POWER uses Cloudflare Web Analytics to understand website traffic and improve performance. The dashboard provides statistics on visits, pages viewed, approximate countries, referring websites, browsers and devices, together with page loading measurements.
According to Cloudflare, this service does not use cookies, local storage or fingerprinting to identify visitors. RB POWER does not link these statistics to names, emails or messages from the contact form, or use them to identify individuals or create advertising profiles. Technical connection data is processed by Cloudflare; the conditions described above for processing outside Tunisia also apply to this service.
How Cloudflare Web Analytics works and its privacy commitments
5. Retention and security
Enquiries that do not lead to an engagement, together with their consent record, are retained for a maximum of 12 months after the last exchange. RB POWER must apply this deletion policy to its mailboxes and archives; the website does not automatically delete emails. Records subject to a specific legal retention duty or needed for an identified dispute are handled separately, with access restricted to authorised personnel. If an engagement follows, retention periods for contractual and accounting records are specified separately.
The website does not save form fields in persistent browser storage. After a submission attempt, they remain displayed so you can review them. Website resources are hosted by Cloudflare; the form also loads the Turnstile antispam service. Connections use HTTPS. Account access, email retention and backups also depend on the firm’s internal controls.
The abuse protection uses global counters and a hashed email address cached for up to 15 minutes. This hash remains pseudonymised personal data. The message is not stored in these counters.
6. Exercising your rights
To request access to your data, correction or, subject to applicable conditions, deletion, to object to processing or withdraw consent, contact the firm with the subject “Personal data”. You may also write to the postal address above. Identity documents are not requested routinely; proportionate verification may be needed.
Contact the INPDP, Tunisia’s personal data protection authority
7. Website changes
This notice covers the corporate website and its initial enquiry form. Any new data collection, tracking feature or marketing use requires a reassessment and appropriate information. Processing specific to an engagement is covered by additional information.